- Salesforce Platform knowledge (Sales Cloud, Service Cloud)
- Apex programming, including test class preparation and deployment*
- Design and development of Lightning Web Components (LWC)*
- Development using Visualforce*
- SOQL*
- Salesforce APIs (REST, SOAP, Bulk API)*
- Integration experience (MuleSoft, Informatica, or other external systems)*
- Salesforce Security Model (Profiles, Roles, Permission Sets, Sharing Rules)*
- Data Loader and ETL tools*
- CI/CD tools (Git, Jenkins, Copado, Gearset) nice to have
- JavaScript, HTML, CSS nice to have
- Bachelor’s degree in Computer Science, Information Systems, or a related field
- 5–7+ years of experience working with Salesforce applications as a TechnoFunctional Analyst
- Strong technical and functional analytical skills, including:
- Salesforce configuration and customizations
- Data management and integrations
- Business process analysis and support
- Excellent interpersonal, communication, and stakeholder management skills
Salesforce Expertise
- Proven, hands-on experience with:
- Sales Cloud
- Service Cloud
- Field Service (FSL)
- Robust understanding of the Salesforce Platform architecture
- Experience with AI, Einstein features, and agentic/automation capabilities within Salesforce