Community Manager Yello Living

Location: Whitefield / ITPL Corridor, Bangalore

About the Role

Yello Living is looking for an energetic and people-oriented Community Manager to create an exceptional resident experience across our co-living properties. This is a customer-facing role focused on building relationships, fostering community engagement, and ensuring residents have a smooth and enjoyable stay from move-in to move-out.

Key Responsibilities

Resident Onboarding & Offboarding

- Manage end-to-end resident move-in and move-out processes.
- Ensure all onboarding and exit checklists are completed accurately.
- Welcome current residents, help them settle in, and introduce them to the community.
- Conduct exit interactions to understand reasons for move-out and share insights with management.

Resident Experience

- Serve as the primary point of contact for resident queries and concerns.
- Build strong relationships with residents and create a positive living experience.
- Proactively identify and escalate recurring issues or community concerns.
- Conduct regular resident check-ins and collect feedback to improve satisfaction and retention.

Community Engagement

- Plan, organize, and host engaging community events such as social gatherings, wellness sessions, festive celebrations, networking events, and workshops.
- Promote events to maximize participation and engagement.
- Gather post-event feedback and continuously improve future activities.

Communication

- Manage resident WhatsApp groups and other communication channels.
- Share timely announcements, updates, reminders, and community information.
- Ensure communication is professional,



consistent, and aligned with the Yello Living brand.

Social Media Collaboration

- Coordinate with the marketing/content team during community events.
- Encourage resident participation in photos, videos, and reels.
- Help create authentic, resident-driven content for social media platforms.

Community Building

- Welcome and integrate new residents into the community.
- Organize small engagement initiatives such as birthday celebrations, welcome activities, and resident recognition programs.
- Help foster a friendly, inclusive, and vibrant community environment.

Reporting

- Prepare weekly reports covering move-ins, move-outs, resident feedback, community concerns, events conducted, and engagement metrics.
- Coordinate with internal teams to ensure timely resolution of resident-related issues.

Desired Candidate Profile

- Excellent communication and interpersonal skills.
- Friendly, approachable, and passionate about creating great customer experiences.
- Strong organizational and coordination abilities.
- Comfortable interacting with people and hosting community events.
- Willing to appear on camera occasionally for event content and social media.
- Prior experience in hospitality, community management, customer success, events, or customer service is preferred but not mandatory.
- Must be willing to work on-site in Whitefield / ITPL, Bangalore.

What We Offer

- Competitive salary.
- Opportunity to shape and grow a thriving resident community.
- Dynamic startup environment with ownership and learning opportunities.
- Exposure to hospitality, customer experience, events, and community building.

📌 Community Manager (Karnataka)
🏢 Zcientia Labs
📍 Karnataka