Business Analysts at Cognis are subject matter experts bridging business and clients, immersing in telecom markets to find innovative solutions across BSS/OSS stacks.
- Discuss and elaborate requirements with end users and client stakeholders
- Facilitate workshops to expand requirements and propose solutions
- Write transparent user stories with acceptance criteria for development teams
- Liaise across Product Owners, Architects, and Developers
- Investigate client activities, test systems, and offer competitive commercial solutions
- Support the Product Owner from design through to implementation
- 3+ years of business or systems analysis experience
- Strong understanding of Agile principles and methodology
- Telecom Billing development and operations experience
- Ability to write user stories, epics, and process maps
- Functional knowledge of OCBRM, OCECE, and OCOMC
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