- Overall 10+ years of experience in IT / Technology / Hi Tech consulting background and program management experience.
- Very good understanding in Order to Cash, Hire to Retire & Customer Support program metrics and Have previous work experience on ERPs.
- Exhibits leadership and helps build high-performing teams.
- Facilitates daily scrum meetings and monitors progress against sprint commitments
- Actively participates in sprint planning and gains commitment of work from the team based on team capacity.
- Coordinates with members within the team and across teams during grooming sessions.
- Coaches and guides the team based on team member's maturity and ensure understanding and adherence to processes.
- Collaborates, communicates dependencies, and builds relationships with other Scrum Masters and Product Owners.
- Ensures that releases are being deployed on schedule and tracked in both Jira & Confluence.
- Facilitates in removal of impediments helping team members work on deliverables throughout the process with minimal interruptions.
- Implement changes to improve efficiency and increase productivity, adjust as needed and incorporate feedback from the team.
- Reports the progress & calls out in case of any help needed for different deliverables.
- Self-starter, motivated, well-organized.
- Positive listener, Willing to learn new things and thrive in a fast paced team environment.