Job Description Back Office Operations

Executive

Position Overview

We are looking for a detail-oriented and proactive Back Office Operations Executive to join our

team at Lifelong. The role involves managing day-to-day operational and support tasks to ensure

smooth functioning of business processes. The ideal candidate should be organized, accurate, and

able to handle multiple tasks efficiently.

Key Responsibilities

- Manage and maintain records, databases, and documentation with accuracy.
- Process and verify data entries, ensuring all information is updated and error-free.
- Handle backend support for operations, customer service, and refund/replacement processes.
- Coordinate with internal departments for smooth workflow and timely query resolution.
- Monitor standard operating procedures.




- Support process improvements.

Requirements

- Bachelor's degree.
- 1–3 years of experience in back-office operations or data management (freshers with strong skills

may also apply).

- Solid computer skills (MS Office – Excel, Word, PowerPoint).
- Good typing speed and attention to detail.
- Strong organizational and multitasking abilities.
- Good written and verbal communication skills.
- Ability to work independently and in a team.

Key Skills

- MS Excel (VLOOKUP, Pivot Tables preferred)
- Problem-Solving Skills
- Time Management

Work Location

Sector 58, Gurgaon

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