- ServiceNow CSM Developer 5-15 years working with ServiceNow platform in enterprisewide multitier ServiceNow production environment
- Atleast 5 to 15 years of experience in the IT Industry
- Experience Roles Responsibilities Handson experience in implementing ITSM CMDB HRIS etc
- Client and Server APIs ie GlideDialogWindow GlideForm GlideAggregate GlideRecord etc
- Valuable understanding of Business Rules Client Scripts UI Policies UI Actions ACLs workflows import sets transform maps bidirectional integrations via REST SOAP etc
- Experience in MID server setup along with configuring integrations with 3rd party systems for data population monitoring
- Must participate in build activities and conduct peer reviews and technical validation
- Document technical details and release notes
- Work on bug fixes and core platform developments
- Familiar with Service Oriented architecture and web services integration SOAP WSDL REST
- Provide software coding and customization including but not limited to data imports integration scripting third party software integrations and custom application development
- Working knowledge of cloud scripting languages preferably JavaScripts JSON
- Basic understanding and ability to script automated processes
- Handson experience integrating ServiceNow with external systems like AD SCCM Monitoring tools
- Cloud platforms like AWS Azure B2B etc
- Certifications ServiceNow Administration certification ServiceNow Implementation Specialist CertificationITSM various tracks
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