CTC: Up to 6.5 LPA
US Shift
Immediate Joiners Only
Eligibility
- Minimum 1 year of experience in International Voice Technical Support
- Excellent communication skills
- Solid technical troubleshooting expertise
- Good knowledge of Windows Operating System, Microsoft applications, networking basics, and remote troubleshooting
- Roles & Responsibilities
- Provide technical support for software and digital products
- Troubleshoot issues related to product installation, activation, licensing, subscriptions, and software updates
- Diagnose and resolve Windows OS and application-related issues
- Assist customers with account configuration and product setup
- Guide customers through step-by-step troubleshooting
- Escalate complex technical issues to the appropriate support teams
- Ensure high customer satisfaction while meeting quality and SLA targets
- Call & Book Your Interview Today!