We are looking for an experienced SAP IBP & PP Consultant to provide Application Management Support (AMS) for a global SAP landscape. The consultant will be responsible for incident resolution, service requests, problem management, root cause analysis, enhancements, and continuous improvement of SAP IBP and Production Planning processes.
Required Skills:
6+ years of SAP experience with strong expertise in SAP IBP (Demand Planning, Supply Planning, Response & Supply) and knowledge on SAP PP.
Experience in AMS support, incident management, and change management.
Valuable understanding of SAP integration with MM, SD, QM, and APO/S/4HANA.
Strong analytical, troubleshooting, and communication skills.
Experience working with global stakeholders and ITSM tools such as ServiceNow.
Key Responsibilities:
Provide L2/L3 support for SAP IBP and SAP PP modules.
Analyze and resolve incidents, service requests, and production issues within SLA.
Perform root cause analysis and implement permanent fixes.
Monitor interfaces, batch jobs, and planning processes.
Collaborate with business users, functional teams, and technical teams across regions.
Prepare and maintain functional documentation and KT artifacts.
Preferred:
Experience with S/4HANA and SAP IBP implementation or support projects.
Excellent client-facing communication skills.
Knowledge of SAP Fiori and CPI-DS/Integration is an added advantage.