01 Aug
|
Language Sphere
|
Punjab
01 Aug
Language Sphere
Punjab
Admin Assistant Client Support & Digital Marketing
Company: LanguageSphere
LanguageSphere is a growing language education and immigration services platform catering to clients across the globe. We are looking for a proactive, organized, and confident Admin Assistant who can handle client communication, administrative responsibilities, lead management, and basic digital marketing activities.
Role & Responsibilities
- Handle incoming and outgoing calls professionally and assist with client inquiries.
- Respond promptly to WhatsApp messages, calls, and online inquiries.
- Manage new leads and regularly follow up with prospective students and clients.
- Schedule appointments, consultations, demo classes, and follow-ups.
- Coordinate with students, clients, teachers, and internal team members.
- Provide accurate information regarding our language programs and immigration-related services.
- Maintain client information, schedules, records, and other administrative data.
- Ensure timely follow-ups and maintain professional communication with clients.
- Assist with day-to-day administrative and operational tasks.
- Support basic social media and digital marketing activities.
- Occasionally create simple videos/reels and other content for online marketing and promotional purposes.
- Perform additional administrative responsibilities as required.
Preferred Candidate Profile
- Excellent English communication skills are mandatory, both spoken and written.
- Strong communication and interpersonal skills.
- Confident and professional while speaking with clients over the phone.
- Comfortable handling WhatsApp conversations, calls, and online inquiries.
- Strong attention to detail and good organizational skills.
- Ability to manage multiple leads, appointments, and follow-ups efficiently.
- Basic knowledge of social media platforms such as Instagram, Facebook, and YouTube.
- Comfortable creating and, when required, appearing in simple videos/reels for digital marketing.
- Basic computer knowledge and ability to quickly learn CRM, scheduling, and other online tools.
- Self-motivated, responsible, punctual, and willing to learn.
- Previous experience in administration, customer service, sales support, education, immigration, or digital marketing will be an advantage.
- Candidates with strong client-handling and follow-up skills will be preferred.
Perks & Benefits
- Opportunity to work with a growing international language education and immigration services brand.
- Exposure to clients from different countries and backgrounds.
- Practical experience in administration, client management, lead management, and digital marketing.
- Training and guidance on our programs, services, and internal processes.
- Opportunity to develop communication, management, sales, and digital marketing skills.
- Performance-based growth opportunities within the organization.
- Supportive and professional working setting.
📌 Client Service Associate (Punjab)
🏢 Language Sphere
📍 Punjab