We are seeking an experienced ServiceNow GRC / IRM Developer with strong hands-on experience in configuring and customizing ServiceNow GRC/IRM modules. The ideal candidate will have 3+ years of ServiceNow platform development experience, including at least 2 years focused specifically on implementing governance, risk, and compliance use cases through configuration, scripting, workspace development, and integrations. This role will be responsible for designing, configuring, and developing ServiceNow GRC/IRM capabilities, including policy/control workflows, risk and issue management, and compliance evidence collection, to support end-to-end governance and audit readiness.

Work you will do

As a Consultant/Senior Consultant, you would be expected to perform the following activities:

Well versed with the application deployment and configuration baselines, and understanding of how the application setting operates in a secure environment and how exceptions are handled during operations.

Facilitate use of technology-based tools or methodologies to continuously improve the monitoring, management, and reliability of the service.

Define the architecture and design elements for the implementation of ServiceNow GRC solution (including design data/object models, technical workflow diagrams, access control models, etc.).

Understand the business requirement and define & document epics, user stories, create UI mock-ups and having a roll-up the sleeves approach to make things happen.

Facilitate service now training and support team on complex system configuration

You will collaborate with our clients to resolve their business problems by translating functional requirements into technical solutions.

You will be responsible for end-to-end application design, workflow configurations, and customizations.

Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs,



business constraints, and technological realities.

Key Responsibilities (GRC/IRM)

Configure and customize ServiceNow GRC/IRM modules including Policy & Compliance, Risk Management, Audit Management, BCM, TPRM, and CCM

Develop and customize IRM Workspaces, Portals, forms, dashboards, and reports

Build and maintain client-side and server-side scripts including Business Rules, UI Policies, and Script Includes

Integrate ServiceNow with external systems using REST and SOAP APIs

Perform system administration activities including configuration changes, user support, and upgrades

Work closely with stakeholders to understand business, risk, and compliance requirements

Support governance: audit-ready evidence, change/release management, documentation/runbooks, and role-based access controls.

Optional Responsibilities (Other use cases) Support SecOps modules such as Security Incident Response (SIR) and Vulnerability Response (VR) Required Qualifications

3-8 years of ServiceNow development experience

Hands-on experience with ServiceNow GRC/IRM modules

Strong scripting experience using JavaScript and ServiceNow APIs

Experience in workspace and portal development

Exposure to API-based integrations

Understanding of risk, compliance, audit, and regulatory concepts

Preferred / Nice to Have

ServiceNow CSA (Mandatory), CAD and GRC/IRM-related CIS-certifications.

Scripting (ServiceNow JavaScript), performance tuning, and large-scale data ingestion.

Core Skills

ServiceNow GRC/IRM, CMDB, Flow Designer/Integration Hub, integrations, reporting/dashboards, stakeholder coordination, good communication and presentation.

Education:

Bachelors/ Masters degree in information technology or related field

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 MODULE LEAD - ServiceNow (Karnataka)
🏢 Happiest Minds Technologies
📍 Karnataka