- Manage day-to-day spa operations while ensuring exceptional guest experiences and high service quality standards.
- Supervise therapists and support staff, manage schedules, and oversee daily operational activities.
- Maintain hygiene, safety, and wellness standards in accordance with company policies and industry regulations.
- Monitor inventory levels, vendor coordination, and procurement of spa products and supplies.
- Drive revenue growth through service promotions, membership programs, and customer retention initiatives.
- Handle guest feedback, resolve service concerns, and ensure high levels of customer satisfaction.
- Prepare operational reports, monitor budgets, and achieve business performance targets.
- Train team members, implement continuous service improvements, and ensure the spa consistently delivers premium wellness experiences while maintaining operational excellence.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.