To manage the team and manage the house keeping activities at the site
Key Responsibilities
· Direct and manage the work of cleaning personnel in hotels, hospitals, schools and colleges, and other enterprises and organizations.
· Assign work duties, evaluate performance, and train current personnel in policies and procedures, as well as operation of cleaning and maintenance equipment.
· Handle complaints, and all housekeeping-related customer service concerns and resolve any problems efficiently. Maintain inventory records of cleaning and other supplies, and may handle purchasing of materials and equipment maintenance services.
· Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers.
· Supervising a housekeeping department requires someone with good management and communication skills.