Job Description:

We are looking for a dynamic and customer-focused Customer Relation Executive to manage both Customer Care and Sales . The ideal candidate should be confident in communicating with customers, building strong relationships, resolving enquiries, and promoting our products and services to achieve sales.

Key Responsibilities

- Handle customer calls, WhatsApp messages, emails, and walk-in enquiries.
- Provide excellent customer support and resolve customer concerns professionally.
- Promote products and services and convert enquiries into sales.
- Follow up with customers to maintain relationships and improve customer satisfaction.
- Coordinate with internal teams for smooth order processing and delivery.
- Maintain customer and sales records.

Requirements

- Minimum 1 year of experience or freshers can also apply.




- Excellent communication skills in English and Malayalam are mandatory.
- Shift Timing: 12:00 PM to 10:00 PM.
- Basic computer knowledge and MS Office skills.
- Strong customer handling, sales, and interpersonal skills.
- Immediate joiners are preferred.

How to Apply

- Email: [email protected]
- Contact: (phone hidden)

Pay: ₹13,000.00 - ₹18,000.00 per month

Perks:

- Cell phone reimbursement
- Food provided
- Provident Fund

Ability to commute/relocate:

- Palayam, Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Language:

- English (Preferred)

Shift availability:

- Day Shift (Preferred)
- Night Shift (Preferred)

Work Location: In person

📌 Customer Relationship Executive (Palayam)
🏢 Ambrosia The Classic BakeHouse
📍 Palayam