The primary responsibilities of the role are as follows:
- Manage every aspect related to Patients right from the patients' entry into the clinic, to their exit.
- Interact with & Counsel Patients.
- Handle Patients' grievances/complaints/issues, and escalate it through the right channel, whenever needed.
- Create, maintain, & update Patients database on a regular basis.
- Efficient management of the Front Desk.
- Handle the clinic team, comprising of the PSE(s) & Accounts Executive(s).
- Multitask to ensure smooth clinic functioning.
- Maintain the desired hygiene & cleanliness standards of the clinic, and ensure the overall upkeep of the clinic
Desired Candidate Profile
Skills:
- Good Communication Skills
- Active Listening
- Pleasant & Confident
- Persuasion skills
- Patience & Assertiveness
Remain calm under pressure
📌 Patient Care Manager (Ahmedabad)
🏢 Dr. Batra's
📍 Ahmedabad
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