Customer Care Executive (South Delhi)

Customer Care Executive (South Delhi)

01 Aug
|
MyInstaFunds
|
South Delhi

01 Aug

MyInstaFunds

South Delhi

Key Responsibilities

- Handle inbound and outbound customer calls professionally.

- Resolve customer queries related to loans, EMIs, repayments, statements, and account details.

- Guide customers regarding loan applications and documentation.

- Register customer complaints and ensure timely resolution.

- Follow up with customers regarding pending documents or service requests.

- Maintain accurate records of customer interactions in CRM.

- Coordinate with internal departments for issue resolution.

- Ensure compliance with company policies and RBI guidelines.

- Deliver high customer satisfaction while maintaining service quality.

- Meet daily productivity and quality targets.

Pay: From ₹15,000.00 per month

Perks:

- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

📌 Customer Care Executive (South Delhi)
🏢 MyInstaFunds
📍 South Delhi

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