Hiring for Customer Support Executives/Process Associate (Voice and Non Voice Process).
We are hiring for Customer Support Executives/Process Associate for premier global Business Process outsourcing(BPO) companies in Gurugram/Noida.
Role & Responsibilities:
Handle customer queries via call, email and chat.
- Provide accurate information, troubleshoot issues and ensure first-contact resolution.
- Maintain professional communication and deliver exceptional customer experience.
- Escalate unresolved issues to relevant department.
- Log all customer interaction accurately.
Required skills & Qualifications
- Excellent English Verbal communication skills.
- Both Fresher and Experience candidates can apply.
- Both Undergraduate & Graduate can apply.
- comfortable with rotational shifts(including night shifts).
- Call/WhatsApp: (phone hidden) (sajid)
Pay: ₹22,000.00 - ₹43,000.00 per month
Perks:
- Commuter assistance
- Health insurance
- Provident Fund