Mail:- [email protected] customer care executive acts as the main link between a company and its customers.
They handle inquiries, fix problems, and make sure clients are happy.
They work via phone, email, and live chat to build trust and keep a good brand image.Key ResponsibilitiesAnswer incoming calls, chats, and emails from usersSolve product or service complaints fast and wellGive transparent details about prices and featuresUpdate customer files in the software systemSend hard problems to higher support teams if neededFollow up with clients to check on fixesRequired SkillsClear speaking and writing skillsGood patience and active listeningBasic computer and typing skillsAbility to use CRM softwareGood time managementQualificationsHigh school diploma or a college degreePast work experience in customer support is helpfulReady to work in shifts if the job needs itIf you want, I can:Tailor this description for a specific industry (like tech, retail, or healthcare)Adjust the experience level (entry
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📌 Customer care executive ( Kolkata)
🏢 Naukripay
📍 Kolkata
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