Join SafeAeon Where Your Career and Financial Success is Our Commitment

Job Summary: We are seeking a dedicated and customer-oriented Remote IT Helpdesk Support skilled to join our team. The ideal candidate will provide technical assistance and support to end-users, ensuring the smooth operation of IT systems and services.

Key Responsibilities:

- Respond to user inquiries and provide technical support via phone, email, or remote desktop tools.
- Diagnose and resolve basic hardware, software, and network issues remotely.
- Install, configure, and maintain basic computer systems and applications through remote management tools.
- Basic knowledge of Active Directory and Office 365

. • Basic knowledge of servers, networks, and security systems.

- Collaborate with other IT team members to resolve complex issues.

Qualifications





Qualifications:

- Education: Bachelor’s degree in information technology, Computer Science, or a related field (preferred). Technical Skills:
- Knowledge of Windows, Linux and macOS operating systems.
- Basic knowledge of Office 365 administration and cloud computing.
- Knowledge of networking concepts (TCP/IP, DNS, DHCP).
- Ability to use remote support tools effectively. Soft Skills:
- Excellent communication and interpersonal skills.
- Problem-solving and analytical abilities.
- Customer service-oriented mindset

Additional Information

You can also mail your resume on [email protected]

📌 Technical Services Associate (Sahibzada Ajit Singh Nagar)
🏢 SafeAeon
📍 Sahibzada Ajit Singh Nagar