Job Description:
We are looking for a Software Developer with experience in the Coupa platform to support ongoing production support activities and system enhancements . The role involves working closely with business stakeholders, end users, and cross-functional teams to ensure the stability, performance, and continuous improvement of the Coupa workplace.

Key Responsibilities:

- Provide production support for the Coupa platform, including incident resolution, troubleshooting, and root cause analysis.

- Work closely with business users and stakeholders to understand issues, gather requirements, and implement appropriate solutions.

- Develop and implement enhancements, configurations, and customizations within Coupa to support evolving business needs.

- Monitor system performance and ensure timely resolution of tickets, defects, and user requests .

- Collaborate with integration teams to support and maintain Coupa integrations with other enterprise systems .

- Participate in testing, deployment, and release management activities for new features and enhancements.

- Maintain documentation,



knowledge articles, and process guidelines for support and development activities.

- Ensure adherence to best practices, security standards, and governance processes .

Required Skills and Experience:

- Hands-on experience working with the Coupa platform , including configuration and support.

- Strong experience in production support, issue analysis, and system troubleshooting .

- Ability to work closely with business teams and end users to translate requirements into solutions.

- Experience working in support and enhancement projects in an enterprise environment.

- Good understanding of procurement, invoicing, and financial workflows within Coupa.

Preferred Skills:

- Knowledge or experience with Zip (procurement intake and orchestration platform) will be an added advantage.

- Experience working with integrations, APIs, or middleware platforms is a plus.

- Strong communication and stakeholder management skills.

📌 Software Developer - Coupa (Pune)
🏢 Jade Global
📍 Pune