JOB DESCRIPTIONJob Purpose

Responsible for getting the critical parameters like business/portfolio/ and employee attrition to be delivered as required by management. Own team members of his / her branch on people metrics and drive all compliances as required for the branch.

Duties and Responsibilities

- Daily review with team members regarding projections of business and cross sell, center meetings, GRT planned / activity plan for the day.
- Ensure execution of the defined activity plan for customer visits by the team during the day.
- Detailed Supervision and monitoring of branch, do huddles with team, understand and resolve pain areas.
- Attend Center Meetings and meet customers. Conduct Group Recognition tests basis operating model.
- Track and facilitate disbursements as planned for the day and month.
- Ensure 100% compliance of all business policies and SOPs for the branch.
- Assists in Collections cases in higher buckets, works with teams and jointly visits customers in the location.
- Nominates team members for reward and recognition commensurate with their achievements; appreciates team members appropriately in internal forums as relevant.




- Ensuring critical parameters like lead to login are executed as per matrix.
- Meets customers regularly in the location and manages health and quality of the portfolio as per defined targets.
- Manages upkeep of branch and all collaterals and seeks support of Product and Admin team as required to manage collaterals / soft facilities of branch hygiene and upkeep respectively.

Major Challenges

- Employee Attrition.
- Portfolio quality and monitoring, manage portfolio as per defined targets.
- Compliance on all business parameters, zero audit findings for the branch.

Required Qualifications and Experiencea) Qualifications:

Graduation

b) Work Experience:

4-6 Years in Microfinance JLG business of which min 2 years should be as Assistant Branch Manager / Branch Manager.

Locations

- Job Level: GB03
- Job Title: Branch Manager - MFI North, Sales & DMS
- Job Location Country: India
- State: BIHAR
- Region: East
- City: Gaya
- Location Name: Paraiya
- MFI Tier: Tier 2

📌 Branch Manager - MFI North (India)
🏢 Bajaj FinServ
📍 India