Project Role: Application Support EngineerProject Role Description
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must Have Skills
- Hadoop Administration
Good to Have Skills
- NA
Experience
- Minimum 3 year(s) of experience is required
Educational Qualification
- 15 years full time education
Summary
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance and collaborating with different teams to maintain system reliability and efficiency throughout the day.
Roles & Responsibilities
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize downtime.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist in the continuous improvement of support processes and tools to enhance service delivery.
- Provide guidance and support to junior team members to foster their professional growth.
Skilled & Technical Skills
- Must To Have Skills: Proficiency in Hadoop Administration.
- Experience with cluster management and monitoring tools related to Hadoop environments.
- Strong understanding of distributed computing concepts and big data ecosystem components.
- Ability to troubleshoot and resolve complex issues in large-scale data processing systems.
- Familiarity with performance tuning and capacity planning for Hadoop clusters.
Additional Information
- The candidate should have minimum 3 years of experience in Hadoop Administration.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.