and ensure higher resolutions | 25% | % of Potential fresh NPA as per allocation | | 3 | To ensure collection of overdue charges | 20% | As per annexure 3 | | 4 | Contact recording updation | 10% | As per annexure 4 | | 5 | Timely collection and deposition of payment | 10% | As per annexure 5 |
AnnexuresAnnexure - 1 - Bucket Efficiency
(* Last 12 months average or last 3 months average, whichever is higher)
Scoring method | Outstanding | Excellent | Very Good | Good | Adequate | |---------------------|-------------|-----------|-----------|-------|----------| | X Bucket Efficiency | >97% | 95.1 - 97.0% | 94.1 - 95.0% | 92.1 - 94.0% | <92% |
Annexure - 2 - Potential Fresh NPA resolution %
(12 month average or last 3 months average whichever is lower)
Scoring method | Outstanding | Excellent | Very Good | Good | Adequate | |-------------------|-------------|-----------|-----------|------|----------| | Charges collection | 120% | 100% | 90% | 80% | 70% |
Annexure - 4 - Contact recording
Scoring method | Outstanding | Excellent | Very Good | Good | Adequate | |------------------------|-------------|-----------|-----------|------|----------| | Contact recording | 90% | 80% | 75% | 60% | 50% |
Annexure - 5 - Adherence to timelines - Deposition
Scoring method | Outstanding | Excellent | Very Positive | Good | Adequate | |---------------------|-------------|-----------|-----------|-------|----------| | Timeliness of collections | same day | Within 24 hours | within 48 hrs | within 72 hrs | > 72 hrs |
📌 Skill (India)
🏢 Equitas Micro Finance India
📍 India
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