Job Summary
Job Responsibilities:

- To provide Technical support on network related problems/ incidents/ faults
- To configure, test, and maintain LAN/ WAN equipment and related services
- Create and maintain comprehensive Network documentation & Inventory for all implemented networks
- Review the performance of the Network devices and WAN Links
- Monitoring VPN application & managing the tracker for VPN & Business Applications
- CCNA/Cisco certifications (CCIP, CCIE, etc.) /Red hat certifications would be highly desirable.
- Should be Familiar with Routers like Cisco R1042, Firewalls like Fortinet 100E, 60 E etc,
- Should have positive knowledge of TCP/ IP and related protocols such as IPSEC VPN, FTP, TFTP, HTTP, DHCP, DNS, WINS, SSL
- Should have excellent verbal and written communication skills in English
- Should be a quick learner with an ability to share and transfer knowledge
- Operating Systems (OS) installation/re-installation, upgrades, and Patches updates
- Software installations such as OS (Various flavors), Office, MS Project requirement
- Manage Tickets in on-line systems: Activate tickets upon review, Escalate issues if necessary, and close tickets upon completion.




- Assistance for hardware and software procurement
- Handle daily technical support activities on desktop support, data network, and server management.
- Installation of Linux and trouble shooting
- Work Closely with the business, understand the requirement and provide the appropriate solution
- Knowledge of Virtualization (VMware) technologies is desirable.
- Server installation and maintenance
- Must have good technical writing skills and have experience in writing tests and implementation / Migration plans.

Education : B.Tech/B.E. in CS, IT, EC / MCA/ BCA/ B.Sc Computer Science
Skills Required:

- Prefer at least 1-3 years of hands-on experience with an undergraduate degree in Engineering and/or IT areas
- CCNP, CCIE R&S;/SP/DC desired
- Deep Hands-on experience in Installation, Configuration, and troubleshooting, and/or Network Solution designing of Cisco Routers and switches.

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

📌 IT Executive (Kochi)
🏢 Indus Credit
📍 Kochi