We are hiring for the position of Tele Collections Executive

Work Location: Bangalore (Bommanahalli)

Key Responsibilities:

- Handle inbound and outbound collection calls for overdue Personal Loan and Business Loan accounts
- Follow up with customers for pending EMI payments and ensure timely collections
- Negotiate repayment plans and resolve payment-related concerns professionally
- Maintain accurate customer interaction records and payment commitments in CRM systems
- Coordinate with field collection teams and backend operations for account resolution
- Ensure compliance with collection processes, company policies, and quality standards
- Address customer queries, escalations, and disputes with empathy and professionalism
- Achieve daily, weekly, and monthly collection targets





Eligibility Criteria:

- 6 months to 2 years of experience in Tele Collections, Collections, or Customer Service roles within the NBFC/BFSI industry
- Excellent communication and convincing skills in English and Hindi
- Regional language proficiency will be an added advantage
- Solid negotiation and problem-solving abilities
- Basic knowledge of CRM tools and MS Office
- Graduate in any discipline
- Age Limit: Below 30 years

Salary: Up to 3.5 LPA + Attractive Incentives

Pay: ₹18,000.00 - ₹26,000.00 per month

Work Location: In person

📌 Tele Collections Executive (Bengaluru)
🏢 easyjobs
📍 Bengaluru