Bengaluru, Karnataka
Job Summary

SAP CS & Service management

Role Summary:
Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS.

Skills & Experience

10+ years of experience in SAP CS/PM

- Experience in 1–2 end-to-end implementations or support projects

Strong SAP CS /Plant maintenance, S/4HANA Service expertise

- Strong knowledge of CS-SD integration
- Hands-on experience in:

installed Base & Equipment Management, Serialization, Warranty
Service Contracts & Entitlements (AMC, SLA-based services)
Field Service Management (planning, scheduling, mobility, spare parts)
Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)

Experience in testing (SIT/UAT), defect resolution, and go-live support

- Strong client-facing and requirement gathering skills

Soft Skills
Strong consulting and communication skills
Experience in client-facing roles and workshops
Ability to handle cross-functional dependencies

Key Responsibilities

SAP CS & Service management

Role Summary:
Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS.

Skills & Experience

10+ years of experience in SAP CS/PM

- Experience in 1–2 end-to-end implementations or support projects

Strong SAP CS /Plant maintenance, S/4HANA Service expertise

- Strong knowledge of CS-SD integration
- Hands-on experience in:

installed Base & Equipment Management, Serialization, Warranty




Service Contracts & Entitlements (AMC, SLA-based services)
Field Service Management (planning, scheduling, mobility, spare parts)
Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)

Experience in testing (SIT/UAT), defect resolution, and go-live support

- Strong client-facing and requirement gathering skills

Soft Skills
Strong consulting and communication skills
Experience in client-facing roles and workshops
Ability to handle cross-functional dependencies

Skill Requirements

SAP CS & Service management

Role Summary:
Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS.

Skills & Experience

10+ years of experience in SAP CS/PM

- Experience in 1–2 end-to-end implementations or support projects

Strong SAP CS /Plant maintenance, S/4HANA Service expertise

- Strong knowledge of CS-SD integration
- Hands-on experience in:

installed Base & Equipment Management, Serialization, Warranty
Service Contracts & Entitlements (AMC, SLA-based services)
Field Service Management (planning, scheduling, mobility, spare parts)
Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)

Experience in testing (SIT/UAT),



defect resolution, and go-live support

- Strong client-facing and requirement gathering skills

Soft Skills
Strong consulting and communication skills
Experience in client-facing roles and workshops
Ability to handle cross-functional dependencies

Other Requirements

SAP CS & Service management

Role Summary:
Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS.

Skills & Experience

10+ years of experience in SAP CS/PM

- Experience in 1–2 end-to-end implementations or support projects

Solid SAP CS /Plant maintenance, S/4HANA Service expertise

- Strong knowledge of CS-SD integration
- Hands-on experience in:

installed Base & Equipment Management, Serialization, Warranty
Service Contracts & Entitlements (AMC, SLA-based services)
Field Service Management (planning, scheduling, mobility, spare parts)
Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)

Experience in testing (SIT/UAT), defect resolution, and go-live support

- Strong client-facing and requirement gathering skills

Soft Skills
Strong consulting and communication skills
Experience in client-facing roles and workshops
Ability to handle cross-functional dependencies

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📌 Group Technical Architect (Bengaluru)
🏢 HCLTech
📍 Bengaluru