Join the LMDmax US Support Team! We are looking for sharp communicators to handle international voice and chat queries. If you have excellent English and thrive in a fast-paced environment, apply today.
- Shifts: Rotational (including Night Shifts)
- Offs: Rotational Week-offs
- Experience: 0–2 years (Freshers welcome)
Key Responsibilities
- Monitor and manage live trips, routes, and load movements across US transportation networks.
- Coordinate with drivers, carriers, and clients to ensure on-time pickups and deliveries.
- Track delays, identify risks, and take proactive corrective actions.
- Handle real-time escalations such as breakdowns, delays, no-shows, and HOS risks.
- Maintain accurate updates in dispatch systems and internal tools.
- Communicate effectively with clients via calls, emails, and chat platforms.
- Ensure compliance with operational SOPs and service level agreements (SLAs).
- Share regular updates and reports with internal teams and stakeholders.
What We’re Looking For
- Fluent English: Strong verbal and written communication is a must.
- Shift Flexibility: Ability to work US hours/night shifts.
- Skills: Problem-solving mindset and basic computer proficiency.
Benefits & Perks
- Health Insurance & Provident Fund (PF).
- Food Provided on-site.
Interested Candidates can connect or send us their resume at +91 92516 61526
Job Types: Full-time, Permanent, Fresher
Pay: ₹23,000.00 - ₹30,000.00 per month
Advantages:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
📌 US Process || Customer Service Representative (Jaipur)
🏢 LMDmax
📍 Jaipur
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