1 - 3 years of experience in Operations in retail industry
-
Special Skills/Attributes
(required for performing the job effectively)
- Knowledge of security operations in malls
- Knowledge of statutory legislations pertaining to safety
Disaster Management techniques
-
Overall Purpose/Objective
Of the job
Responsible for ensuring adherence to defined safety and security guidelines for all operations with focus on specific geographic areas of the Centre
-
Key Responsibilities
(List major responsibilities, that you have, to achieve the key objectives)
- Manage and execute the location-wise manpower deployment schedule and security equipment requirements with outsourced agency on a regular basis
- Regularly monitor the performance of the outsourced agency staff to ensure adherence to the defined Service Level Agreements (SLAs)
- Responsible for checking of quality of all safety and security equipments delivered as against requirement and also its regular maintenance
- Ensure timely preparation of various reports (incident/ observation report, command center report, etc.) for the functional operations
- Regulatory Approvals with various regulatory authorities/ government agencies (such as police, fire department, RTO, courts, Security Guard Board, National Security Guards (NSG), municipal corporation, local political leaders, etc.)
- Ensure regular audit of the security operations to ensure compliance with security protocols