Key Responsibilities

- Make outbound calls to prospective customers using the provided database.
- Handle inbound customer inquiries professionally and efficiently.
- Explain company products and services to potential customers.
- Generate and qualify leads for the sales team.
- Follow up with customers through calls, emails, or WhatsApp.
- Schedule appointments or meetings for the sales team when required.
- Maintain accurate customer records in CRM or Excel.
- Resolve customer queries and provide appropriate solutions.
- Build and maintain solid customer relationships.
- Achieve daily, weekly, and monthly calling and conversion targets.
- Coordinate with internal departments to ensure smooth customer service.
- Prepare daily call reports and performance updates.

Pay: ₹16,000.00 - ₹23,000.00 per hour

Benefits:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Provident Fund

Work Location: In person

📌 Tellecaller (Chennai)
🏢 Forfect Solutions
📍 Chennai