Job DescriptionnnDescriptionnnWe are seeking a highly skilled Manager, Quality Assurance to join our team. The ideal candidate will have 2-8 years of experience in the job market context of India and be responsible for ensuring that our products meet the highest quality standards. nnThe successful candidate will have excellent communication skills, be detail-oriented, and possess solid leadership qualities.nnResponsibilities nn- Develop and implement quality control processes and proceduresn- Ensure that all products and services meet or exceed customer expectationsn- Manage and train a team of quality assurance professionalsn- Conduct regular audits to ensure compliance with industry standards and regulationsn- Monitor and analyze quality metrics to identify areas for improvementn- Collaborate with cross-functional teams to resolve quality issuesn- Communicate with customers to address quality concerns and implement corrective actionsn- Provide regular reports on quality performance to senior managementnnSkills and Qualifications nn- Bachelor's or Master's degree in Engineering or a related fieldn- 2-8 years of experience in quality assurance or a related fieldn- Robust knowledge of quality control processes and proceduresn- Excellent communication and leadership skillsn- Familiarity with industry standards and regulationsn- Ability to analyze data and identify areas for improvementn- Experience managing a team of quality assurance professionalsn- Demonstrated ability to work collaboratively with cross-functional teamsn- Strong problem-solving and decision-making skills .

📌 Manager, Quality Assurance (Mumbai)
🏢 TTEC INDIA CUSTOMER SOLUTIONS PRIVATE
📍 Mumbai