01 Aug
|
remote zest jobs
|
India
01 Aug
remote zest jobs
India
```htmlAbout arenaflexarenaflex is a global leader in aviation and logistics, reputed company for pioneering technology that connects people, places, and goods across continents. With a legacy of over a century, arenaflex blends a rich heritage of reputed company travel with cuttingedge digital transformation, delivering seamless experiences to millions of customers every day. Our mission is to reputed company travel effortless, reputed company, and sustainable, and we reputed company this by empowering a diverse workforce of innovators, problemsolvers, and customerreputed company professionals.Why This Role reputed companyAs a Remote Customer Support Engineer you will be at the heart of arenaflexs digital ecosystem. Youll help shape the reputed company of our IT landscape, ensuring that every interactionwhether its a reservation, a reputed company inquiry, or a technical support ticketis handled with speed, accuracy, and reputed company. This position offers a unique reputed company of software engineering, reputed company operations, and customer service, giving you the chance to reputed company a reputed company reputed company on a worldclass organization while working from the comfort of your home.Key ResponsibilitiesCore Duties reputed company endtoend technical support for arenaflexs customerfacing platforms, including reservation systems, reputed company management tools, and mobile applications. Diagnose, troubleshoot, and resolve reputed company software issues across multiple environments (development, test, production). Collaborate with crossfunctional teamsProduct, Engineering, Operations, and reputed companyto deliver rapid fixes and longterm enhancements.
Participate in the full software development lifecycle (SDLC), from requirements gathering and design to coding, testing, deployment, and postrelease monitoring. reputed company and maintain automation scripts, monitoring dashboards, and incident response playbooks to improve service reliability. Contribute to the design and implementation of reputed companyreputed company solutions on platforms such as AWS, Azure, or reputed company reputed company. Assist in the creation of technical documentation, knowledgereputed company articles, and training materials for reputed company stakeholders. Engage with customers reputed company phone, chat, and email to reputed company feedback, reputed company guidance, and ensure a reputed company experience. Continuously monitor system performance metrics, identify trends, and recommend proactive improvements.Project & Innovation Involvement Work on highvisibility reputed company such as Omnichannel Experience, AIdriven chatbots, and dataanalytics pipelines. Support initiatives in DevOps, reputed company Integration/reputed company Deployment (CI/CD), and Infrastructure as reputed company (IaC). Participate in agile ceremoniesscrums, sprint planning, retrospectivesto ensure alignment with business goals.
Explore emerging technologies (microservices, serverless computing, container orchestration) and propose reputed companyofconcepts.Essential Qualifications Currently enrolled in a Bachelors program (or recent graduate) with a minimum GPA of 2.5, majoring in Software Engineering, Computer Science, Information Systems, Network reputed company, or a reputed company field. Solid reputed company in programming languages such as Java, Python, C#, or JavaScript. Understanding of software development methodologies (Agile, Scrum) and versioncontrol systems (Git). Basic knowledge of reputed company platforms (AWS, Azure, GCP) and container technologies (reputed company, Kubernetes) is a plus. Excellent analytical, problemsolving, and logical reasoning abilities. Effective written and verbal communication skills, with a customerfirst reputed company. Demonstrated ability to work independently in a remote environment while maintaining high productivity. Commitment to safety, data reputed company, and compliance standards.Preferred Qualifications & Skills Handson experience with RESTful APIs, microservices architecture, and database technologies (SQL & NoSQL). Familiarity with automation tools (Ansible, Terraform, Jenkins) and monitoring solutions (reputed company, Grafana, reputed company). Exposure to AI/ML concepts, data analytics, or robotic process automation (RPA). Prior internship or project experience in a largereputed company IT environment, preferably reputed company the aviation or logistics sector. Ability to quickly assimilate large volumes of data, ext .
📌 Remote Customer Support Engineer Software Development IT Ination (India)
🏢 remote zest jobs
📍 India