This is a remote position.

Salesforce Agentforce Developer — Job Description(Experience: 5-7yrs)
Contract -Remote

A Salesforce Agentforce Developer is responsible for designing, building, and optimizing AI‑powered solutions in Salesforce using Agentforce, Co‑Pilot, and related technologies, while ensuring scalability, quality, and customer experience.

Key Responsibilities

- Agentforce Implementation: Design, configure, and deploy Agentforce agents in Salesforce for customer‑facing and internal service scenarios. Create agent instructions, topics, and actions using Agentforce Studio and prompt‑engineering best practices.

- Integration with Data Cloud: Connect Agentforce with Salesforce Data Cloud to enable context‑aware AI responses using unified customer and case data .

- Apex & Flow Development: Build Apex classes, triggers, and Flows to support agent actions, data cloud events, and system‑to‑system integration

- Prompt Engineering: Develop and optimize Einstein Prompt Builder templates for use cases like case summarization, recommended actions, anomaly detection, and knowledge retrieval.

- AI Model Integration: Integrate Einstein AI models, approved third‑party LLMs via Model Builder, and RAG frameworks; evaluate and tune AI responses for accuracy and compliance.

- Collaboration: Work with cross‑functional teams, clients,



and stakeholders to translate business requirements into technical solutions .

- Troubleshooting & Optimization: Resolve Salesforce and Agentforce technical issues, monitor AI performance, and recommend improvements.

- Documentation & Best Practices: Maintain technical documentation, adhere to Salesforce coding standards, and ensure scalability.

- Mentorship: Train and mentor junior developers on Salesforce and Agentforce best practices.

Required Skills & Qualifications

- Experience: 5+ years in Salesforce development ; 5+ years Salesforce + 2+ years AI/Data Cloud for advanced roles.

- Technical Skills:

- Salesforce APEX, Lightning Web Components (LWC), declarative tools (Flows, Forms, Workflows)

- Agentforce Studio, Prompt Builder, Model Builder

- Data Cloud configuration (streams, DMOs, identity resolution)

- API integrations and third‑party service connections

- Certifications: Active Salesforce Platform Developer I (PD1) or higher; Service Cloud certification preferred.

- Soft Skills: Robust problem‑solving, communication, collaboration, and Agile methodology experience

Preferred Qualifications

- Additional Salesforce certifications (Service Cloud, Data Cloud)

- Experience integrating AI models and generative AI into Salesforce

- Proven track record in delivering high‑quality, scalable solutions under tight deadlines

📌 Salesforce AgentForce Specialist/Developer(5-6yrsmust) (Pune)
🏢 Infrabyte Technology Solution
📍 Pune