- Coordinate with internal teams to ensure seamless execution and customer experience
- Track pending tasks and follow up to ensure timely completion
- Execute operational requests accurately within defined SLAs and turnaround times
- Maintain operational records, documentation, and process compliance
- Prepare MIS reports, dashboards, and track daily, weekly, and monthly operational metrics
- Monitor productivity, TAT, quality, and business performance
- Identify operational risks, process gaps, and improvement opportunities
- Support leadership with business reports, analytics, and key performance insights
Skills:
- Excellent communication and interpersonal skills
- Solid coordination and stakeholder management abilities
- High attention to detail and accuracy
- Analytical and problem-solving mindset
- Ability to work with data and generate actionable insights
- Proficiency in Microsoft Excel, Google Sheets, and reporting tools
📌 Business Coordinator (Thane)
🏢 1 Finance
📍 Thane
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