The SolarWinds Administrator is responsible for supporting the **day-to-day operations, configuration, and maintenance of the SolarWinds monitoring platform** . This role focuses on monitoring coverage, alert management, basic troubleshooting, and operational support, while working under the guidance of senior administrators. The position is ideal for candidates with **around 3 years of hands-on experience** who are looking to grow into a SolarWinds SME role. **Key Responsibilities** **Monitoring & Platform Support** + Support administration of the **SolarWinds Orion platform** for network and server monitoring. + Onboard recent devices and validate monitoring configurations. + Perform routine health checks and basic troubleshooting of polling or data collection issues. + Escalate complex issues to senior SolarWinds administrators as required. **Alerting & Incident Support** + Configure and maintain basic alert rules and threshold settings. + Monitor and respond to SolarWinds alerts as part of L1/L2 support. + Validate alert recovery and assist in resolving alerts that do not auto-clear. + Support incident creation and updates via **ITSM integrations** (e.g., ServiceNow). **Dashboards & Reporting** + Create and maintain standard dashboards and views for operations teams. + Generate basic performance, availability, and utilization reports. + Assist in validating reports and dashboards used for SLA tracking.



**Operational Collaboration** + Participate in incident investigations and root cause analysis discussions. + Follow defined operational processes, documentation, and escalation paths. + Support transition and KT activities under guidance from senior resources. **Required Skills & Expertise** **Technical Skills** + Around **3 years of experience** in IT operations or monitoring tools. + Hands-on exposure to **SolarWinds Orion platform** , preferably with: + Network Performance Monitor (NPM) + Server & Application Monitor (SAM) + Basic understanding of: + SNMP, ICMP, and agent-less monitoring + Networking fundamentals (switches, routers, interfaces) + Familiarity with alert configuration and basic threshold tuning. + Exposure to ITSM tools such as **ServiceNow** is a plus. **Soft Skills** + Strong troubleshooting and analytical skills. + Good verbal and written communication. + Willingness to learn and grow in monitoring and observability tools. + Ability to work in shifts or on-call rotations if required. **Experience & Qualifications** + 3-4 years of relevant IT monitoring or operations experience. + Hands-on experience supporting SolarWinds in production environments. + Exposure to enterprise or managed-services environments preferred. + SolarWinds or ITIL Foundation certification is a plus but not mandatory.

📌 Systems Integration Analyst (Noida)
🏢 NTT America
📍 Noida