EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an chance to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking an experienced Zuora Architect to design, implement, and optimize Zuora billing solutions while collaborating with cross-functional stakeholders to drive business success.

Responsibilities

- Work closely with the customer to gather requirements, design solutions, and estimate efforts
- Collaborate with Business Operations, Finance, and Business Analysts to gather and understand business requirements
- Design and enhance workflows to meet business needs
- Manage a small team and coordinate deliverables while communicating effectively with all stakeholders
- Deliver system development, testing, and deployment with minimum handholding
- Troubleshoot and resolve production issues and configurations related to Zuora integrations and data flows in a timely manner
- Implement performance improvements to ensure optimal system performance
- Support the DevOps team in automating Zuora deployments and ensure successful changes to production
- Develop and maintain technical documentation related to Zuora implementations, design specifications, test plans, and user guides
- Conduct code reviews and provide technical guidance to junior developers
- Provide support and training to end-users and stakeholders on Zuora functionalities and best practices
- Participate in regular meetings with stakeholders to discuss project progress, issues, and solutions

Requirements

- 10-15 years of experience in IT,



with a track record in implementing, maintaining, and improving platforms in Billing
- Understanding of the Zuora platform, Zuora Admin, Zuora objects, and APIs
- Expertise in Zuora Invoice template creation and updating, including Payments, Bill runs, billing document posting, Invoice, CM & HTML templates
- Knowledge of Product Catalog, Charge Models, and Subscription lifecycle management, including create, update, renew, and cancel processes
- Experience with Zuora Order line-item feature, including creating Order line-items and Invoice order line items
- Skills in reconciliations and troubleshooting for month-end processes, along with mass create/update/delete operations at/for multiple objects
- Proficiency in developer tools and Postman tools
- Experience integrating with ecommerce, payment gateways, data analytics platforms, and tax systems, including Salesforce, Zuora APIs, and Payment Gateways
- Familiarity with Zuora Workflow to automate new workflows and enhance existing ones
- In-depth knowledge of Admin features and setups, including Roles, Permissions, and Billing templates
- Ability to support day-to-day queries and analysis from business, finance, dev, QA, and other stakeholders
- Understanding of Zuora product updates, industry trends, and best practices to ensure optimal system performance

We offer

- Opportunity to work on technical challenges that may impact across geographies
- Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
- Opportunity to share your ideas on international platforms
- Sponsored Tech Talks & Hackathons
- Unlimited access to LinkedIn learning solutions
- Possibility to relocate to any EPAM office for short and long-term projects
- Focused individual development
- Benefit package:
- Health benefits
- Retirement benefits
- Paid time off
- Flexible benefits

- Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

📌 Zuora Architect (Coimbatore)
🏢 EPAM Systems
📍 Coimbatore