HCL Offers Great Opportunity to make a career with American global corporation who is a leading search engine worldwide Type of Requirement EMail Voice Support Excellent Written Verbal Communication is a must Designation Process associate Freshers Only Qualifications BA BCOM BBA Graduates Result awaited cases need not apply B tech BCA Diploma Tech Graduates are not eligible Technical Graduates are not eligible for this Role Shifts Rotational 5 days working 2 days off Rotational offs Required Qualification NonTech Graduates Postgraduate in any stream Work Location Hi Tech City Hyderabad Work from Office Role Must have Excellent Spoken Written English Skill set Required Excellent English Written Communication Skills Strong EMail Writing Skills with focus on Customer Service Solving Customer Queries Via EMail As an Order Management Specialist you will be responsible for processing simple to complex orders and handling inquiries from the client with high accuracy and efficiency You will use deductive reasoning to make sound business decisions You will follow best practices and work crossfunctionally with multiple teams to complete the above tasks and other daily job functions You will multitask in between tools in maintaining client databases validating order information and verifying payment terms with high attention to detail and sense of urgency You will ensure compliance to all company and business policies administer all open sales orders and ensure appropriate order flow You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies You will learn and process all products offered in the logo Key Skills Team oriented team player Situational contextual awareness with the ability to understand the impacts of ones work Excellent critical and analytical thinking abilities High attention to detail and high level of professionalism Proactive selfmotivated selfstarter minimal supervision Excellent analytical skills and strong decisionmaking skills committed to resolution and compliance Solid organizational time and workflow management skills Interested candidates should be ok with Rotational shifts and voice Process

📌 Non Tech Fresher Process Associates Hyderabad Location
🏢 HCL Technologies
📍 Hyderabad