Job Title Associate Consultant Services MEERUT UTTAR PRADESH Department Customer Support Operations Location Fieldbased Customer Visits Required Employment Type Fulltime Contact Person Kashish Singh View phone number on foundit in HIDDEN TEXT Job Summary We are looking for an Associate Consultant Services to join the PolicyBazaar team and provide dedicated customer support for health insurance documentation and related queries This role involves visiting customers at their location to assist with documentation resolve issues and ensure a smooth and satisfactory customer experience Key Responsibilities Visit customers at homes hospitals or workplaces to address health insurancerelated queries Assist customers with health insurance documentation including policy documents endorsements renewals and claim forms 3 Explain policy coverage perks exclusions renewal processes and claim procedures in a simple manner 4 Coordinate with internal teams such as operations claims and underwriting for timely issue resolution Collect and verify required documents and ensure accuracy and completeness Track customer requests and follow up until closure Maintain proper records of customer interactions and service outcomes Deliver a professional empathetic and customercentric service experience Required Skills Competencies Strong communication and interpersonal skills Customerfocused mindset with problemsolving ability Basic knowledge of health insurance products and documentation preferred Ability to explain complex information clearly Willingness to travel locally for customer visits Basic computer knowledge MS Office CRM tools Educational Qualifications Graduate in any discipline preferred Freshers with good communication skills may also be considered Additional Requirements Twowheeler with a valid driving license preferred Familiarity with local areas

📌 Customer Service Executives Full Time (Meerut)
🏢 Policybazaarcom
📍 Meerut