Job Title Customer Service Representative Technical Support Job Type Voice Process Inbound Shift Day Shift Rotational Role Overview We are hiring Customer Service Representatives Technical Support The role involves handling inbound customer calls understanding technical issues and providing accurate and effective resolutions while ensuring a high level of customer satisfaction and compliance Eligibility Criteria Experience Freshers and experienced candidates are welcome to apply Educational Qualification Mandatory Only technical graduates are eligible B Tech BCA B Sc IT 3Year Technical Diploma after 12th Candidate Requirements Excellent communication skills Strong command over spoken and written English Good analytical and logical thinking skills Ability to understand technical issues and explain solutions clearly to customers Customercentric mindset with strong problemsolving abilities Willingness to work in rotational day shifts Job Responsibilities Handle inbound customer calls for Samsung technical support Understand customer issues related to products devices and provide accurate technical resolutions Ensure adherence to process guidelines quality standards and compliance requirements Maintain customer satisfaction through qualified and effective communication Accurately document call details and update customer records in the system Meet individual and team performance targets Immediate Joiners ONLY Interested candidates can share CVs at Kanika Bedi 80hidden mobile5 hidden email

📌 Urgent Hiring Technical Support Executive 2 5 LPA (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar