Job description Profile Summary We are Looking for Customer Care Executives She He will handle customer service inquiries and problems associated with the servicing of companys client base Answer all basic and routine customer contacts as well as more complex customer problems and or complaints Utilize computer applications to provide professional service Primary Job Responsibility Understands the various computer screens and how to utilize them effectively Interfaces with customers clients and vendors and escalates areas of concern to the appropriated supervisory staff Attends assigned training sessions for further improvement in client and customer satisfaction client information and job performance Adheres to all company and specific Contact Center policies and procedures Completes any work as assigned by Management Education and Essential Experience 6 months BPO or Travel experience Bachelors Degree or Undergraduate dropouts Excellent Written and spoken communication business technical writing Computer Skills ability experience using computer applications Willing to work in a contact center environment with 24 7 rotational shifts including night shifts Open to work in a blended environment Voice Chat Email Key Enablers Strong process orientation High energy High Integrity Work Ethics Strong interpersonal skills ability to communicate effectively Robust problem solving skills HR Deepak hidden mobile 1st Floor 122 Optima Puttappa Industrial Estate Main Road Whitefield Mahadevapura Bengaluru Karnataka 560048
📌 Blended Process (Chennai)
🏢 Webtech Software Solutions
📍 Chennai
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