HCLTech WalkIn Drive Fraud Analyst 1st Aug 26 Bangalore Date 1st Aug 26 Saturday Timing 11 00 AM 3 00 PM WalkIn Address HCLTech Kadubeesanahalli Cessna Business Park Durga Coral Apartment C Block 9 Kadubeesanahalli Road Bengaluru Karnataka 560103 Contact Person Vignesh Please carry Updated Resume Hard copy 1 ID Proof Do not bring any laptops pen drives or electronic devices Job Description Analyst Fraud Ops Work Location Bengaluru Cessna business park Work From Office 5 days Shifts Night Shifts PST Time zone Summary A Fraud Ops Analyst is responsible for reviewing validating and investigating customer identities to prevent fraud impersonation account abuse and unauthorized access The role combines fraud detection risk assessment and document verification Responsibilities Review Identify verification requests documents and supporting evidence enabling secure identity validation in line with the set policies and procedures Investigate suspicious accounts identify thefts attempts impersonations and fraudulent onboarding activities Analyze risk indicators fraud signals and patterns if any Perform coordination of IV issuance and validation processes ensuring proper handling of requests alignment with fraud controls and resolution of customer impacting issues Identify and escalate high risk cases in line with the escalation protocols and policy exceptions Handle customer escalations and review sensitive cases Skills Required 16 years of overall experience with a minimum of 1year relevant experience in Fraud Operations Exceptional communication skills Basic knowledge of cybersecurity and network Familiarity with fraud typologies ATO abuse synthetic identities etc Handson experience in Excel Robust problemsolving skills and judgement in ambiguous scenarios Education Bachelors degree