Job Description Ciferon is a simplest restaurant POS and management software that works online and offline both integrated with leading platforms which provide the easy operations like Billing Inventory accounting Reports online orders and many more Hence the major part is customer support So we are looking for the support executive for voice process who has a major role in the organization for the growth of both employee and company Roles Responsibilities Valuable communication skills in English Required Listen to customers concerns issues and questions Resolve customers concerns and answer customers questions to your best ability Maintain a positive attitude and calmly respond to customers complaints Strong multitasking skills Must be flexible for night shift rotational shift Have daily interactions with customers and handle all issues from end to end via call Go the extra mile to engage customers in solving issues and ensure satisfaction Quickly and effectively build rapport with customers and resolve issues Managing customer expectations regarding estimated response times When required need to visit client and give the training of the software Communication Proficiency Ability to convey message effectively Comprehension Active Listening Rate Clarity of Speech Conversational Ability Make technical presentations and demonstrate how a product meets client needs Experience Range 0 to 2 years Salary Range 10K to 14K Job Locations Nagpur Skills required Excellent English Verbal Written Communication Skills Job Requisite BPO Experience Job Requirement Adaptable to work in rotational shifts 6 days working with 1 day rotational off Contact Person Ekta Yadav Contact Number ID Address Plot 18 19 Near Dainik Bhaskar Office Untkhana Square Great Nag Road Nagpur440003 Job Types Fulltime Permanent Salary 10 000 00 15 000 00 per month Schedule Day shift Morning shift

📌 Support Executive Nagpur
🏢 WebMilez InfoTech Private
📍 Nagpur