Customer Service Executive – Collections

Company: Credence Resource Management

Are you a confident communicator with a passion for customer interaction and problem-solving? Join a fast-paced and growth-driven environment at Credence Resource Management as a Customer Service Executive – Collections and build a rewarding career with excellent earning potential and professional growth opportunities.

What We Offer

- Salary up to ₹45,000 take-home
- Fixed 8-hour shifts
- Performance incentives and growth opportunities
- Professional and supportive work environment
- Training and career development programs
- Prospect to work with a reputed organization in the collections industry

Key Responsibilities

- Handle customer interactions professionally over calls
- Follow up on outstanding payments and resolve customer queries
- Negotiate payment plans while maintaining customer relationships
- Ensure compliance with company policies and quality standards
- Maintain accurate records of customer interactions and resolutions

Desired Candidate Profile





- Excellent communication and interpersonal skills
- Prior experience in customer service, collections, or voice process preferred
- Ability to handle challenging conversations with professionalism
- Strong negotiation and problem-solving skills
- Comfortable working in a target-driven environment
- Freshers with robust communication skills can also apply

Shift Details

- 8-hour work shift
- Rotational shifts/week offs as applicable

Why Join Us?

At Credence Resource Management, we value talent, reward performance, and provide a platform for long-term career success. If you are ambitious, customer-focused, and ready to grow in the collections industry, we would love to hear from you.

Apply now and take the next step in your career!

HR Aliya Shaikh- (phone hidden)
Mail- [email protected]

Pay: ₹20,000.00 - ₹45,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Care Executive (Pune)
🏢 Credence Resource Management
📍 Pune