Job Title: Lead Management Executive (Fresher)

Location: Haridwar
Experience: 0–1 Year (Freshers can apply)

Job Summary

We are looking for a tech-savvy and detail-oriented Lead Management Executive to manage CRM operations, lead allocation, dialer management, and reporting. The ideal candidate should have a strong understanding of technology, be comfortable working with CRM systems, Excel, and online tools, and possess excellent analytical and coordination skills.

Key Responsibilities

- Manage lead allocation, reassignment, and distribution across teams.

- Monitor lead status, lead aging, and follow-up activities to ensure timely action.

- Configure, monitor, and manage dialer campaigns.

- Maintain CRM data accuracy, user accounts, and access permissions.

- Generate daily, weekly, and monthly MIS reports and performance dashboards.

- Ensure adherence to CRM and dialer SOPs and operational processes.

- Coordinate with Sales, Marketing, and Technical teams for smooth lead flow and issue resolution.

- Identify data discrepancies and ensure timely corrections.

- Track lead conversion metrics and prepare performance insights.

Requirements

- Graduate in BBA,



BCA, B.Tech, B.Sc (IT/CS), MBA (Marketing), or any relevant discipline.

- 0–1 year of experience (Freshers with strong technical aptitude are encouraged to apply).

- Tech-savvy is mandatory with the ability to quickly learn CRM software and business tools.

- Basic understanding of CRM systems, Excel (Pivot Tables, VLOOKUP/XLOOKUP preferred), Google Sheets, and reporting.

- Strong analytical, problem-solving, and organizational skills.

- Good communication and coordination abilities.

- High attention to detail and data accuracy.

Preferred Skills

- Knowledge of CRM platforms (LeadSquared, Zoho, Salesforce, etc.) is an advantage.

- Familiarity with dialer systems and lead management processes.

- Basic understanding of digital marketing or sales operations is a plus.

What We Offer

- Hands-on training on CRM and lead management tools.

- Opportunity to work closely with Sales, Marketing, and Operations teams.

- Growth opportunities in CRM, Business Operations, and Process Management.

📌 Lead Management Executive (Fresher) (Haridwar)
🏢 QHT CLINIC
📍 Haridwar