About Company

Madhouse Mafia
Madhouse Mafia is a full-stack creator economy studio born from the merger of The Content Mafia and Madhouse Media — combining a 70+ creator-strong talent roster with end-to-end brand and agency capabilities. We don't just place creators in campaigns; we manage brand relationships, strategy, and execution in-house, end to end.

The Role

We're looking for an Account Manager to independently own 2-3 brand accounts at a time, end to end. You'll get support from a dedicated reachout team to handle outbound and lead generation — but everything.

Responsibilities

Own end-to-end servicing for 2-3 brand accounts — from brief intake to final reporting
- Lead content strategy for each account: deciding what content formats, creators, and angles will actually deliver on the brand's objective, not just executing what's handed to you
- Translate brand objectives into sharp, actionable creator briefs and campaign plans
- Coordinate with the Talent team to match the right creators to the right briefs
- Manage campaign timelines, approvals, revisions, and deliverable tracking across your accounts
- Review content/scripts for brand and strategic alignment before they go to the client, flagging gaps between brief and execution
- Build and maintain strong, trust-based relationships with brand-side marketing teams/agencies




- Prepare campaign reports and performance summaries for clients
- Spot upsell and renewal opportunities within existing accounts
- Troubleshoot issues in real time — a late deliverable, a brand pushback, a creator conflict — without needing hand-holding

Qualifications

What We're Looking For

- 2+ years of experience in account management, client servicing, or brand partnerships — agency, creator economy, or marketing background preferred
- Strong content strategy instincts — you can look at a brand's goal and independently design a content approach, not just receive one
- Background or robust working knowledge of finance is a plus (we work closely with fintech and BFSI brands)
- Proven ability to manage multiple accounts simultaneously without dropping balls
- Strong written and verbal communication — you can write a client email and a creator brief in the same hour, in two different tones
- Comfortable being the person who says "this brief doesn't work, here's why" rather than just relaying it downstream
- High ownership mentality — you treat your accounts like they're your own business
- Familiarity with the influencer/creator marketing ecosystem is a strong plus
- Process-oriented but not rigid — comfortable in a fast-moving, low-bureaucracy environment

📌 Account Manager (Mumbai)
🏢 Madhouse Mafia
📍 Mumbai