Key Responsibilities/What You Will Do
Create the HUFT Retail Visual Language
● Define a clear, ownable visual identity for stores
● Build guidelines for storytelling across zones: food, treats, toys, grooming, wellness, etc.
● Ensure every store feels like HUFT, regardless of size or city

Build Scalable VM Systems
● Develop modular planograms that work across different store formats
● Create display logic frameworks (not rigid layouts) that teams can adapt
● Standardize fixtures, signage, storytelling blocks, and key focal points

Turn Stores from “Cluttered” to “Curated”
● Simplify and declutter merchandising across categories
● Improve product visibility, navigation, and storytelling
● Create clear “moments” in-store

Drive Execution Excellence Across Stores
● Train store teams on VM basics + ongoing upkeep
● Build simple, usable VM playbooks for teams on the ground
● Conduct audits and continuously elevate store standards

Create High-Impact Retail Moments
● Design seasonal themes, campaigns, and in-store experiences
● Bring campaigns to life
● Introduce small but powerful details that create delight and discovery

Partner Cross-Functionally
● Work closely with brand, retail, product, and design teams




● Ensure VM aligns with product launches, campaigns, and business priorities

Who You Are
● You have strong aesthetic sensibility—you can walk into a space and instantly know what’s off
● You’ve worked in retail, lifestyle, fashion, or experience-led brands
● You understand that great VM is both art and system
● You’re obsessed with details, flow, and customer experience
● You can simplify complexity and build scalable frameworks
● You’re hands-on—you don’t just design decks, you fix shelves
● You care deeply about how spaces make people feel

What Will Set You Apart
● Experience working across multiple store formats
● Ability to create modular, versatile VM systems
● Strong understanding of customer behavior in physical retail
● A portfolio that shows before/after transformations
● A love for animals (this one matters to us ❤)

Qualifications & Skills/What You Need
● 5-10 years of relevant experience
● Bachelor’s/Master’s degree in the relevant field
● Excellent communication skills (verbal & written)
● Proven working experience in retail sales
● Customer service focused
● Animal Lover Preferred

📌 Visual Merchandising Lead (Gurugram)
🏢 Heads Up For Tails
📍 Gurugram