Basic: · Align with business strategy and plan · Own and drive P&L; for the health insurance business · Deliver sustainable revenue growth while maintaining profitability targets · Identify new opportunities to expand business within existing and new digital partners · End to end, relation & account management · Achieve business plan as set by management (Product Mix, Business Mix) · To be familiar to the retail products specially Health insurance and its digital sales processes · Regular engagement with channel Partner to understand the changing dynamics & requirement · To proactively and efficiently engage with internal stake holders Core: · Demonstrate strong understanding of end-to-end A&H; Product & core focus on health insurance lifecycle: § Product design & pricing fundamentals,



Underwriting & onboarding journeys, Policy issuance & servicing, Claims lifecycle & TAT management · Continuously optimize customer journeys and digital processes to improve conversion & experience § Ideate current proposition to drive growth in business compared to competition on the partner platforms § Prospect Funnel improvement by regularly analysing the data including platform analysis, price benchmarking etc. § Understand how tech works & processes related to the same work · Work closely with Product, Underwriting, Claims, Compliance, Tech, and Operations tea

📌 Senior Manager - Digital Business Group (Bhandup West)
🏢 HDFC ERGO General Insurance
📍 Bhandup West