We are seeking a energetic and results-driven Telemarketing Executive to promote and market our mobile app to potential customers. The ideal candidate will possess excellent communication skills, a persuasive attitude, and a customer-centric approach to build relationships and drive app adoption.
Key Responsibilities:
- Lead Generation and Outreach:
- Identify potential customers through online research, databases, and other sources.
- Make outbound calls to introduce and promote the mobile app.
- Explain the app's features, benefits, and value proposition effectively.
- Customer Engagement:
- Build rapport with prospective customers and address their questions or concerns.
- Provide personalized recommendations based on customer needs and app capabilities.
- Sales and Conversion:
- Persuade customers to download, register, and use the app.
- Achieve and exceed daily/weekly/monthly targets for customer acquisition and app downloads.
- Feedback and Reporting:
- Gather customer feedback on the app and relay insights to the product team.
- Maintain accurate records of calls, customer interactions, and outcomes in CRM systems.