- Make outbound and receive inbound calls professionally
- Handle customer inquiries and provide accurate information
- Follow up with leads and maintain regular communication
- Coordinate with internal teams and maintain smooth communication
- Maintain records of calls, follow-ups, and customer interactions
- Build and maintain positive customer relationships
- Update customer information and interaction details in the CRM system
Mandatory Requirements
- 1–2 years of experience in Telecalling / Customer Support / Client Coordination / Calling profile
- Any Graduate
- Excellent communication skills in English, Hindi, and Gujarati
- Smart, confident, and skilled personality
- Good listening and communication skills
- Experience working on CRM software and maintaining customer records
- Basic computer knowledge (Email handling, MS Office)
Preferred Skills
- Customer handling and coordination skills
- Follow-up management
- Professional communication
- Positive attitude and problem-solving ability