- Responding to customer inquiries via email and online chat promptly and effectively. Troubleshooting and resolving customer issues with products or services. Providing detailed product information and addressing customer questions. Escalating complex issues to appropriate departments when necessary. Maintaining accurate records of customer interactions and transactions. Participating in training sessions to stay updated on product knowledge and customer service techniques. Collaborating with team members to improve customer service processes and efficiency.
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,455.00 - ₹28,755.00 per month
Advantages:
- Provident Fund
Work Location: In person
📌 Email Process Executive (Chennai)
🏢 Golden Bit Technologies
📍 Chennai
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