BUILD THE FUTURE WITHSIGNATURE GLOBAL

At Signature Global, we believe that careers are more than just jobs—they are journeys of growth, innovation, and impact. As a leader in the real estate industry, we are committed to building not only world-class infrastructure but also a thriving community of professionals who drive our success.

OURCORE VALUES

Customer-Centric Approach

We prioritize customer satisfaction, delivering high-quality real estate solutions.

Employee Growth & Development

We invest in our people, providing opportunities for learning and career advancement.

Innovation & Excellence

We continuously strive for improvement, embracing new ideas and technologies.

Integrity & Transparency

We uphold honesty and ethical practices in all our business dealings.

Sustainability & Responsibility

We are committed to environmentally friendly practices and social responsibility.

OPPORTUNITIES ACROSS DEPARTMENTS

Whether you are passionate about architecture, engineering, marketing, sales, finance, or customer relations, Signature Global offers diverse career paths tailored to your expertise. We are always looking for talented individuals who share our vision and commitment to excellence.

Roles and Responsibilities:

- Answer inbound and outbound calls professionally and provide required solutions.
- Keep records of the customer interaction and transactions.
- Follow up to ensure appropriate actions are taken on customer request.
- Go the extra mile to engage customers in solving issues and ensure satisfaction.
- Quickly and effectively build rapport with customers, diagnose and resolve issues.




- Should have the ability to provide an overall excellent customer experience.
- Managing customer expectations regarding estimated response times.
- Take ownership of customer issues:
- Escalate unresolved issues to the appropriate internal teams.
- Team work.

Skill Set

- Experience in handling Customers.
- Fluency in English and Hindi.
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
- The ability to learn recent skills and quickly absorb and interpret new information, products, and features from the perspective of the customer.
- Excellent communication skills and high emotional intelligence.
- Excellent problem solving and customer service skills.
- Strong analytical & Interpersonal skills.
- The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure.
Computer savvy.

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Candidate Profile

- Graduation from reputed University/Institutes.
- 6 months - 4 years of customer service experience preferably from Voice process .
- Candidates with exposure and work experience in Hospitality/Real – Estate/ Banking companies will be preferred.
- Strong Communication skills (written & verbal), presentation skills and client relationship management are a must for this position.
- Proficiency in MS Office.

Role:

CRM

Location :

Gurgaon

Experience :

Minimum 3 year with Real estate industry

Industry Type :

Real Estate

Functional Area :

CRM

Employment Type :

Full Time, Permanent

Role Category :

CRM

Education :

Commerce Graduate

Interested candidate can email CV at [email protected]

📌 Customer Executive (Gurugram)
🏢 Signature Global
📍 Gurugram