The Banquet Manager is responsible for planning, organizing, and supervising all banquet and event operations to ensure exceptional guest satisfaction. The role includes managing banquet staff, coordinating with other departments, maintaining service standards, and ensuring the successful execution of events.
Key Responsibilities:
- Plan and oversee all banquet functions, conferences, weddings, and special events.
- Coordinate with clients and internal departments to ensure event requirements are met.
- Supervise banquet staff before, during, and after events.
- Ensure high standards of food and beverage service.
- Prepare staff schedules and allocate duties efficiently.
Qualifications & Skills:
- Bachelor's degree or Diploma in Hotel Management (preferred).
- Experience in banquet operations or food & beverage service.
- Solid leadership and team management skills.
- Excellent communication and customer service abilities.
- Ability to work under pressure and manage multiple events.
- Good organizational and problem-solving skills.
- Flexibility to work evenings, weekends, and holidays as required.
- Monitor banquet setup, service, and breakdown according to event plans.
- Maintain cleanliness, hygiene, and safety standards in banquet areas.
- Handle guest complaints professionally and resolve issues promptly.
- Control banquet inventory, equipment, and operating supplies.
- Ensure compliance with company policies and health & safety regulations.
- Train, motivate, and evaluate banquet team members.
- Prepare banquet reports and assist in achieving departmental revenue and cost control targets.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Food provided
- Provident Fund
Education:
- Bachelor's (Preferred)
Work Location: In person
📌 Banquet Manager (Kochi)
🏢 The classik fort hotel
📍 Kochi
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